Family Legal Care

Family Legal Care's mission is to increase access to justice in New York State Family Court. Formerly known as LIFT, Family Legal Care combines legal guidance, easy-to-access technology, and compassionate support to help unrepresented parents and caregivers self-advocate on critical family law issues, while working on reform that improves the system for everyone. All Family Legal Care programs are free and open to everyone with questions regarding New York family law or Family Court matters. Family Legal Care serves over 25,000 people each year.

How to Get Help

Phone, Email & Live Chat Helpline: Our Helpline gives family law and court information by phone, email, and live chat. Contact us at 212-343-1122 (Monday-Friday, 9am-1pm and 2pm-5pm EST) or visit familylegalcare.org/helpline. The Helpline accepts calls from New York State correctional facilities.

Legal Consultations: Our staff and pro bono attorneys provide unrepresented litigants with one-on-one legal advice, assistance in preparing court documents, and case strategy in child support, custody and visitation, parentage/paternity, guardianship, and domestic violence cases. Appointments can be scheduled through the Helpline.

Legal Resource Guides: Our library of more than 60 guides offers step-by-step guidance on New York Family Court and family law. Our guides are available in 9 languages and can be found at various courthouses or online at familylegalcare.org/guide.

Digital Justice Initiative: This Initiative addresses gaps in the Family Court’s online resources through user-friendly online tools, such as the Family Law Navigator and guided court forms, that enable litigants to navigate the court system on their own. Visit https://familylegalcare.org/digital-justice-inititiatve/ to learn more.

Legal Information and Tech Hubs: Our Legal Information Hubs provide in-person legal information and resources for litigants at the New York City Family Courts. This includes legal information from a trained Family Legal Care Program Associate and access to other Family Legal Care services. Our Legal Information Hubs are open from 9am-1pm, Monday-Thursdays at the following locations:

Brooklyn: Kings County Family Court, 6th Floor – 330 Jay Street, Brooklyn, NY 11201

Queens: Queens County Family Court, 1st Floor – 151-20 Jamaica Ave, Jamaica, NY 11432

Bronx: Bronx County Family Court, 1st Floor – 900 Sheridan Ave, Bronx, NY 10451

Manhattan (9am-1pm Fridays only): New York County Family Court, 1st Floor – 60 Lafayette Street, New York, NY 10013

Our Tech Hubs provide access to technology and assistance to help you attend virtual Family Court hearings, download court forms, navigate online court systems, access our DJI Tools, and more. We can provide access to computers, internet, scanners and printers. Our Tech Hubs are open from 2pm-5pm, Monday-Wednesday, and 9am-1pm on Fridays at the following locations:

Brooklyn: Kings County Family Court – 330 Jay Street, Brooklyn, NY 11201

Queens: Community Justice Connect Jamaica – 149-13 Jamaica Ave, Jamaica, NY 11435

Bronx: Bronx County Family Court – 900 Sheridan Ave, Floor: Lower Main, Bronx, NY 10451

To make an appointment, email techhub@familylegalcare.org or call 646-496-0046.