If you have a problem with NY State Managed Long Term Care, you contact a different office, depending on the type of problem you have.
To ask for a "Fair Hearing," contact the Office of Temporary and Disability Assistance in the bottom row:
| The problem or complaint | Call or Email | or Send a Letter to: | |
|---|---|---|---|
|
Did not get good health care Problems getting any health care Enrollment (sign-up) issues Plan marketing complaint |
1-866-712-7197 or email the Managed Long Term Care Technical Assistance Center mltctac@health.ny.gov. |
NYS Department of Health Bureau of Managed Long Term Care Technical Assistance Center 99 Washington Ave/One Commerce Plaza 16th floor Albany, NY 12210 |
|
|
Medicaid eligibility issues |
Local Department of Social Services | Local Department of Social Services | |
|
To ask for a Fair Hearing |
Office of Temporary and Disability Assistance 1-800-342-3334 |
Fair Hearing Section NYS Office of Temporary and Disability Assistance PO Box 22023 Albany, NY 12201-2023 FAX: (518) 473-6735 |
Last Reviewed: June 7, 2023