Applying for Access-A-Ride

Access-A-Ride (“AAR”) is a shared ride transportation program offered by the New York City Transit Authority (“NYCTA”) for people who have disabilities that make it difficult for them to use buses or subways. AAR customers use the service by making reservations. Depending on your disability, your AAR service may be full, conditional, or temporary:

• Full: You have complete, unconditional AAR service for 5 years.
• Conditional: You may use AAR only under certain conditions. For example, if your disability prevents you from using subway stations without escalators, you would receive AAR service only to a subway station with escalators or a bus station. This is called “feeder service.”
• Temporary: You have unconditional or conditional AAR service for anywhere from one month to one year.