Federal, state and local law protect individuals with mobility impairments from discrimination in places of public accommodation or government programs and services. The law protects against two kinds of discrimination: intentional exclusion and the failure to make reasonable changes to buildings or policies. Intentional exclusion is when a place tells a person that he or she is not welcome because of his or her mobility impairment. The other kind of discrimination is when a place won’t make reasonable changes to a building or policy to make sure that a person with a mobility impairment has equal access to its goods or services.
Last Reviewed: September 21, 2015